
We are simply its guardians.
Last updated: August 2026
1. Data Controller
VILM ("we", "us", "our") operates the VILM streaming platform, its mobile applications, and its website.
Data controller: VILM.
For any questions regarding your personal data, contact us via the in-app support.
2. Data We Collect
We collect the following categories of data:
• Account data: email address, username, profile photo (optional).
• Usage data: watch history, preferences, favorites, playlists.
• Payment data: processed exclusively by Apple App Store and Stripe. We never store your banking information.
• Technical data: device identifier, system version, anonymized crash logs.
• Location data: country (derived from the App Store) for distribution rights purposes.
3. How We Use Your Data
Your data is used to:
• provide and maintain the streaming service;
• manage your subscription and access;
• personalize recommendations;
• process payments via Apple and Stripe;
• ensure security and prevent fraud;
• comply with legal obligations.
4. Data Sharing & Sub-processors
We never sell your personal data.
We share certain data only with our trusted sub-processors:
• Apple Inc. — payments and subscriptions (StoreKit 2).
• Stripe Inc. — creator payouts (Stripe Connect).
• Bunny.net — video hosting and delivery.
• Cloud infrastructure providers — backend hosting.
These providers process data in accordance with our instructions and applicable laws.
5. Data Retention
We retain your data for as long as your account is active.
Upon account deletion, your data is erased within 30 days, except data required by law (invoices, tax records) kept for up to 10 years.
Watch history is retained for 12 months after deletion to allow account restoration.
6. Security
We implement appropriate technical and organizational measures to protect your data:
• encryption in transit (TLS) and at rest;
• restricted access to personal data;
• regular security audits.
No method of transmission over the Internet is fully secure, but we do our best.
7. Your Rights
Under the California Consumer Privacy Act (CCPA) and the European GDPR, you have the following rights:
• right of access to your data;
• right to rectification;
• right to erasure ("right to be forgotten");
• right to data portability;
• right to object to processing;
• right not to be subject to automated decisions.
To exercise these rights, contact us via in-app support.
8. Children's Privacy
VILM is not directed at children under 13 and does not knowingly collect personal data from them.
The VILM Kids/Family section is subject to parental control (PIN code).
If you believe a child has provided us with data, contact us to delete it.
9. Changes to This Policy
We may update this privacy policy at any time.
Significant changes will be notified in the app or by email.
The "last updated" date at the top of this page indicates the current version.
10. Contact
For any questions regarding this privacy policy or the processing of your personal data, contact us via:
• in-app support (Profile → Help);
• or the Support page in the app.
Governing law: State of California, USA.
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